Chennai - MTC (Metropolitian Transport Corporation) Bus - Complaint Numbers

TRUE INCIDENT--Ranjani - Useful for people traveling in Chennai buses!!

True Incident happened for a lady who is a commuter in Chennai MTC!!

" I m working in Chennai One(Thoraipakkam), Chennai. I usually travelby Metropolitan Transport Corporation(MTC) bus, from jain college stop (Which is near to my office) to tidel park and from Tidel park I will catch train, to home. MTC bus coming from kelambakkam(19B,21H) mostly wont stop in tidel park in early days. So I usually prefer to get into T51 bus, which will stop in tidel park stop. After some time 19B started stopping in tidel park also.

Today while returning from office at around 8.30 pm, I was in a hurry to catch my 9.28 pm train at Tidel park. I got up a bus(19B) in Jain College at around 8.45 pm, and asked the conductor to give a ticket for tidel park stop. He said, the bus wont stop there, and he asked me to get down at signal if it stops there or else get down at stop next to tidel park. I was argugingwith him that I am going daily with the same bus and get down in the tidel park stop. But he kept on saying the same thing.. I got irritated with conductor response. Suddenly I remembered a complaint phone no.(9884301013) I read in one bus sometime back and noted down in my
mobile. I called that no. and said about the incident that conductor is not stopping in the usual stop.

The MTC representative (person at the other end) asked me to give the phone to the conductor. The conductor was not interested to talking with his official. The MTC rep. asked me the bus registration no. He enquired where is the bus at that time and I said it is in Kandhanchavadi. The MTC rep. said he will come in the line and talk to them. I was curious how he will come and catch the bus.

After few mins. the wireless transmitter(to track the bus), near the driver in the bus started shouting... Driver stop the bus. Driver stop the bus in the left side of the road. Driver was not sure what is happening may be his first experience, for others(including me) it is the real first experience. The driver stopped the bus and started listening to the transmitter. The MTC rep. enquired why the bus is not stopping in tidel park stop. The driver said he stops in tidel park stop and in the previous trip
also he has done. The rep. asked him then why the conductor is saying like that. He asked the conductor what is the issue. The conductor was speechless. The driver somehow managed the situation and supported the conductor by saying that the conductor was new to this route. The driver asked excuse for the incident and said he will stop in the Tidel Park stop.

The MTC rep. said he wanted to talk the passenger who called him. I went near the transmitter and spoke to the MTC rep. He said sorry for the incident happened and asked sorry on behalf of MTC. Everyone in the bus were surprised of things happening. I came back to my seat and I was so embarrassed as all were looking at me. Few passengers asked me what is the number, and whom I called. They also took the number. The bus stopped in Tidel Park stop then. After getting down I  called the MTC rep. and said the bus stopped in the stopping.

It was a nice experience for me and others who traveled in the bus, including driver and conductor and I was very surprised after this incident. Yes, nowadays good things are happening in government sector also and technology is used properly."

Complaint Phone number(s) for Chennai MTC bus: 9884301013 / 9445030516 / 9383337639

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Indian teacher's shock at his $9.8bn bank balance

An Indian teacher got the shock of his life when he checked his bank account online and found 490bn rupees ($9.8bn).

Parijat Saha expected his balance to be $200 and could not believe his eyes - but a check at an ATM confirmed his billionaire status, on paper at least.

The honest Mr Saha rang the State Bank of India (SBI) to point out the error.

Red-faced bank officials would not comment, but sources say the funds were "uncleared" and he could not have withdrawn the money if he had tried.

'Astronomical'

Mr Saha's monthly salary as a school teacher in the eastern state of West Bengal is 35,000 rupees ($700; £450).

But his account balance of $9.8bn is closer to India's annual education budget of $11.5bn.

"On Sunday evening, when I was checking my savings account balance on the internet, I was expecting an amount of a little more than 10,000 rupees ($200)," Mr Saha, who lives in the town of Balurghat in South Dinajpur district, told the BBC.

The billions he found there instead have left him in shock.

"I called up a friend in the bank and joked, maybe money is overflowing in your bank, that's why your system has remitted so much money into my account," he said.

The government-run bank - motto "Safe Banking with SBI" - has not explained what happened.

Subhashish Karmakar, chief manager of the bank's branch in Balurghat, declined to speak about the source of the funds or how the money got into Mr Saha's account.

"I have been specifically asked not to comment on this issue," he told the BBC.

The bank's regional headquarters in Calcutta and national headquarters in Mumbai have been alerted and officials are trying to figure out what went wrong, sources in the bank say.

Mr Saha says he has managed to withdraw the $200 from his account that belonged to him.

"Even though I got my money back, the account still holds the billions of dollars as uncleared amount. I don't know how long I'll have to keep that astronomical figure in my account."

Facebook unveils 60 apps under latest expansion plan

Facebook is adding a series of new applications to let users share such things as photos, travel or fashion.

The online social network firm unveiled more than 60 new apps that users can share on their Facebook profiles, known as their Timeline.

Users can already share the music they are listening to or news articles they are reading.

But this latest development expands the number of apps significantly.

Tech watchers have described the activity as "frictionless sharing". Once users sign up for the apps, they will automatically share your activity through Facebook.

The company, tipped for a $100bn initial public offering, is looking for new ways to get people to spend more time on the site - which will attract more advertising.

The latest apps include Ticketmaster, movie review site Rotten Tomatoes, and Foodspotting. But developers are expected to create many more apps.

"We think that thousands of applications will be built on this platform in the coming weeks and months," said Carl Sjogreen, Facebook director of platform products, at the launch of the apps in San Francisco.

Timeline is a feature that Facebook says can turn users' personal profiles into virtual scrapbooks.

It can over the years catalogue aspects of the user's life and preferences, from travel to favourite books.

There will be security settings available so that users can limit who will be able to follow their activities.
Source: BBC News

Indian Railways SMS based complaint system

Status of SMS based Passenger Complaints

OBJECTIVES

1. To get complaints/suggestions from customers through SMS for aligning railway resources and priorities to customers' aspirations and expectations

2.To reduce the gap between the customers' expectations and railway's performance

3.To help railways prioritize focus areas

4.To foster greater participation of customers in railway services

SALIENT FEATURES

1. Complaint/suggestion can be registered at 8121281212 by sending an SMS

2. In response, an automated acknowledgement with a unique ID will be sent as an SMS

3. With the unique ID, passenger can know the status of the complaint by sending SMS:-

"STATUS < SPACE > < REFERENCE ID>"

to 8121281212

or by logging on our website-www.scrailway.gov.in

4. Final reply will be sent through an SMS and will also be available on our website- www.scrailway.gov.in

Microsoft celebrates IE6 death

Microsoft has celebrated the imminent demise of version 6 of its Internet Explorer browser by baking a cake.

The software giant held the light-hearted celebration as it revealed that the program was used by less than 1% of US internet surfers.

It is keen to kill off the old version of the browser and persuade users to move to IE8 or 9.

Meanwhile rival Google has been forced into an embarrassing climbdown on the promotion of its Chrome browser.

Chrome climbdown

It has downgraded Chrome in its search listings after the discovery that a marketing campaign paid bloggers to promote a video about it.

The search giant has distanced itself from the campaign, blaming third-party marketing firm Essence Digital.

The issue was discovered by Aaron Wall, who wrote in his SEO Book blog, how he found that a search for "This post is sponsored by Google" threw up more than 400 pages written as part of a marketing campaign.

Search expert Danny Sullivan said the revelation was "jaw-dropping".

"Google, the company that has been fighting against paid links and 'thin' content seems to be behind a campaign that's generating both on behalf of its Chrome browser. File this under 'what were they thinking?'" he wrote on his SearchEngine blog.

Google told the BBC that it had never commissioned Essence Digital to approach bloggers and place sponsored links.

In its own statement, Essence Digital said: "Google never approved a sponsored-post campaign. They only agreed to buy online video ads. Google have consistently avoided paid postings to promote their products, because in their view these kind of promotions are not transparent or in the best interests of users.

"We apologise to Google who clearly didn't authorise this."

Celebration

Over at Microsoft headquarters, the mood was more upbeat.

"Time to pop open the champagne because based on the latest data from Net Applications, IE6 usages in the US has now officially dropped below 1%," blogged Roger Capriotti, Microsoft's director of Internet Explorer marketing.

"We hope this means more developers and IT pros can consider IE6 a 'low priority' at this point and stop spending their time having to support such an outdated browser," he added.

In dropping below 1% of usage, the United States joins Austria, Poland, Sweden, Denmark, Finland and Norway, which have already seen usage fall to very low levels.

In the UK, IE6 usage remains at about 1.4%, although some countries have far higher usage levels. In China, for example, it remains at about 25%.

Richard Edwards, a principal analyst at research firm Ovum, is unsurprised Microsoft is glad to see the back of IE6.

"I think it was rated one of the worst software products of all time by one tech magazine at the time of its release," he said.

The browser was plagued by security issues which has its own knock-on effect, he thinks.

"In many ways, corporate computer networks have been locked down since partly because of the vulnerabilities found in IE6," said Mr Edwards.

Mobile battleground

Industry watchers have predicted that despite Google's current marketing woes, Chrome could overtake IE as the leading global browser in 2012.

Many had previously said that Mozilla's Firefox would be the most likely candidate to end Microsoft's dominance.

According to data from measurement firm StatCounter, Chrome increased its market share from 15.6% in January 2011 to 27% by the end of the year. At the same time, Microsoft dropped from 46% to 38.6%. Firefox also fell, from 30.6% at the beginning of 2011 to 25.7% by December.

Mr Edwards is more cautious.

"As long as Windows dominates, IE9 will remain the number one browser," he said.

He added that the browser wars were moving to mobile.

"That will be the next battleground. That's where Microsoft has to focus because that is its Achilles heel. Its mobile browser is some way off those for Android and iOS devices," he said.

Source: BBC News

Microsoft could not be happier to see the back of IE6